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VIP Program



How do I earn points?. There are several ways to earn points: including shopping, referring a friend, having a birthday, and following us on social media. You earn points on every dollar you spend, including special releases. How do I redeem points?.

Why won't my VIP points apply to my order?

VIP points can be redeemed and applied at checkout. VIP points cannot be applied in addition to other discount codes or site wide promotions. Certain items are excluded from discounts including 'final sale' items and special release items. If you hav

I do not see a redemption option at checkout?

This is most likely because you have been automatically relocated to Shopify Pay. Choose "check out as guest" at bottom of screen to redeem.

My points balance and/or VIP tier is incorrect

Please email [email protected] and provide us with the email associated with your VIP account and the issue you're experiencing.

I placed an order haven't received my points

It can take up to 24 hours for newly earned points to appear on your account. If it has been more than 24 hours and you haven't received your points please email us at supp[email protected] and a member of our team will look into this.